ABOUT US
PROVEN RETAIL DELIVERY
Wraparound retail delivery, from the first foundation to the last product on the shelf.
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Most businesses in this space do one thing well. We do the whole thing. And for retail clients managing complex programmes across large estates, that difference is the one that matters most. We have the ability to take a site from bare shell through construction, fit-out, racking, logistics and full merchandising, self-delivered, under one contract, with one team accountable for all of it.
WHO WE ARE
Our Retail division is a UK contractor and services business with over 500 directly employed colleagues and an extended workforce of more than 3,000 operating nationally. The Group was founded in 2008 and has grown consistently by building genuine capability rather than brokering work through others.
Our Retail operation is headquartered in Nottingham, where our 24x7 support centre, consolidation facility and operational hub sits at the centre of everything we deliver for retail clients across the UK. We have five offices nationwide, giving us genuine coverage from Scotland to the South Coast.
The Retail team is led by experienced operators who have spent their careers in retail construction, shopfitting, merchandising and property. They understand how retailers think, how programmes are planned, what goes wrong and how to prevent it. That knowledge is embedded in how we work, not just in the CVs of individual managers.
WHAT MAKES US DIFFERENT
The question retail clients ask most often is not whether a contractor can do the work. It is whether they can do all of it, reliably, at scale, without the client having to manage the joins.
That is where The Shore Group is genuinely different.
We self-deliver across the full retail services spectrum. Construction and shopfit. Racking installation. Planned property works and maintenance. Store conversions. Tactical merchandising and brand activation. GNFR consumables pick, pack and dispatch. Logistics and consolidation. Workforce supply. Those are not services we piece together from sub-contractors when a project demands it. They are things we do ourselves, with our own people, managed by our own project and account management teams, to our own SHEQ standards.
That self-delivery model is what makes our Racker-diser approach possible, using the same trained team for racking installation and merchandising to eliminate the handover gap and cut programme time by up to 29%. It is what makes our 24x7 support centre genuinely useful, because the people answering the phone are coordinating our own workforce, not chasing third parties. And it is what makes our costs more competitive than clients expect, because there are no agency margins, no sub-contractor markups and no fragmented overhead sitting between the work and the client.
THE SCALE TO DELIVER
Scale is not just a number. It is the practical ability to say yes when the timeline is tight, the programme is large and the locations are spread across the country.
We have delivered 70-store nationwide rollouts mobilised within six days of instruction. We have run conversion programmes spanning 48 stores simultaneously. We have managed estate-wide refit programmes covering 85 locations in a single year. We have merchandised new stores from blank canvas to ready-to-trade and supported brand activations across thousands of retail locations.
That track record is built on infrastructure. A 24x7 operational support centre. A national consolidation and logistics facility. A directly employed merchandising workforce of 500. A supply chain that we manage and quality-assure rather than simply pass risk down to. And a project management structure that can run multiple concurrent programmes across different clients, formats and geographies without losing grip on any of them.
INTEGRATED DELIVERY. GENUINE VALUE.
Retail clients work with us because we reduce complexity. When a programme involves construction, racking, logistics, merchandising and property works, the coordination between those workstreams is where time and money get lost. Managing multiple contractors across those disciplines means multiple contracts, multiple site managers, multiple invoices and multiple points where the programme can slip.
We remove most of that. Not by claiming to be a jack of all trades, but by having built genuine depth across each discipline over many years. The result for clients is fewer relationships to manage, a cleaner critical path, faster programme delivery and a single point of accountability when anything needs resolving.
It also means we can grow with a client. A relationship that starts with merchandising support can extend into property works. A store conversion programme can develop into an ongoing estate maintenance contract. A tactical activation campaign can grow into a strategic field partnership. We are structured to support that progression, and our account management model is built around it.
SAFETY AND COMPLIANCE
We hold ISO 9001, ISO 14001, ISO 45001 and ISO 27001 accreditations alongside Alcumus SafeContractor, SMAS Worksafe, Achilles and Considerate Constructors registration. Our in-house SHEQ team operates across all retail programmes, providing site-level support and central oversight rather than leaving compliance to individual project teams.
For retail clients with their own stringent H&S requirements, our approach means we arrive prepared, we document properly and we manage subcontractors to the same standards we hold ourselves to.
