B&Q, Hedge End

OVERVIEW

The Shore Group acted as Principal Contractor for B&Q in Hedge End, Southampton, on a 4-week turnkey project refit. The delivery model provided a single point of contact from project initiation to re-merchandising, improving communication and reducing customer impact.

SCOPE OF WORK

Installation of a new entry point for delivery access, new Fast doors, white lining, groundworks including ramp, concrete repairs, Armco barriers, reconfiguration and re-merchandising, fire risk assessment works, building fabric works and electrical works including MHE charging bays.

CHALLENGES

Coordinating multiple disciplines while minimising disruption to store operations and customers.

SOLUTIONS / BENEFITS

On-time, on-budget completion by fully compliant teams. Integrated delivery using a blend of B&Q-nominated contractors and self-delivery. Multi-disciplined racking and merchandising, POS implementation, full H&S responsibility, and seamless integration of property services with retail support expertise. Reduced complexity, cost savings, and increased delivery speed.

This project showcased the power of the Group turnkey delivery model, driving cost out and increasing project efficiency for B&Q. The single point of contact from project initiation and de-merchandising, to capital works and re-merchandising improved communication with B&Q Store Support Centre and in-store teams, and reduced customer impact during the works.

JOSH JONES, Operations Director - Property Services & FM

TURNKEY DELIVERY

• Works completed on-time and on-budget by our fully compliant teams 

• Main contractor delivery 

• Site Survey / Equipment Call Off 

• Self-delivery model with a blend of B&Q nominated contractors  

• Multi-disciplined Racking and Merchandising team 

• Marketing team for POS Implementation 

• A full end-to-end Integrated Services and Retail package 

• Full H&S responsibility throughout the job