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RETAIL REFITS
Delivering retail refits with speed, agility and scale through in-house project management and proven principal contractor expertise. Our in-house capabilities span every aspect of retail refit delivery, from initial concept through to final completion. Our proven track record as principal contractors on complex store conversions and nationwide rollout programmes
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PRINCIPLE CONTRACTORS
The Shore Group delivers comprehensive retail refit solutions that transform spaces whilst maintaining operational excellence. With over 450 employees and an extended workforce of 3,000+ specialists, our in-house capabilities span every aspect of retail refit delivery, from initial concept through to final completion. Our proven track record as principal contractors on complex store conversions and nationwide rollout programmes demonstrates our ability to deliver projects with exceptional speed, agility and scale whilst maintaining the highest standards of safety and quality.
Principal Contractor Excellence
As experienced principal contractors, The Shore Group assumes full responsibility for retail refit projects, providing clients with single point accountability and streamlined project delivery. Our principal contractor approach eliminates the complexity of managing multiple contractors whilst ensuring comprehensive project oversight from inception to completion. When acting as principal contractor, we coordinate all construction and retail elements including strip out, construction, fit out, equipment storage and merchandising installation, delivering integrated solutions that reduce project timelines and improve efficiency outcomes.
Our principal contractor experience extends across diverse retail formats and challenging project environments. From major store conversions requiring complex coordination with multiple stakeholders to time-critical refits in live trading environments, we consistently deliver projects that meet exacting standards whilst minimizing disruption to operations. This expertise enables us to assume responsibility for health and safety management across entire projects, including coordination with nominated contractors and specialist suppliers, ensuring seamless integration and compliance throughout all project phases.
In-House Project Management Expertise
Central to our retail refit success is our comprehensive in-house project management capability for both retail and construction skillsets. Our experienced project management teams combine deep retail sector knowledge with proven delivery methodologies, ensuring projects are completed on time, within budget and to specification. Each project is managed by dedicated senior project managers who understand the unique challenges of retail environments, from managing works around trading hours to coordinating complex logistics in constrained spaces.
Our project management approach integrates commercial oversight, risk management and quality assurance throughout every phase of delivery. With in-house commercial managers, quantity surveyors and procurement specialists, we maintain tight control over project costs whilst identifying value engineering opportunities that enhance outcomes without compromising quality. This integrated approach ensures projects benefit from streamlined decision-making processes and proactive issue resolution, reducing delays and maintaining project momentum even when facing unexpected challenges.
The depth of our project management expertise is reflected in our ability to scale delivery models according to project complexity and client requirements. Whether managing single-store refits or coordinating nationwide rollout programmes involving multiple concurrent sites, our project management infrastructure adapts to deliver consistent outcomes across varying scales and geographies. This scalability is supported by robust project management systems and standardized processes that ensure quality consistency regardless of project size or location.
Comprehensive In-House Skilled Trades
Our competitive advantage extends beyond project management to encompass comprehensive in-house skilled trades capabilities. We maintain directly employed teams across all core construction trades including electrical, plumbing, joinery, decoration, glazing, flooring, tiling and heating and ventilation. This self-delivery model provides unparalleled control over quality, timing and costs whilst eliminating reliance on external subcontractors for critical project elements.
Our skilled tradesmen understand the specific requirements of retail environments, from working around sensitive IT infrastructure to completing installations that meet stringent visual merchandising standards. The combination of retail sector expertise and technical competence ensures installations are completed to exacting standards whilst maintaining operational efficiency throughout project delivery. Our trades teams are supported by comprehensive training programmes and continuous professional development, ensuring skills remain current with evolving retail requirements and construction methodologies.
The integration of skilled trades with project management creates significant efficiencies through improved coordination and reduced interface management. When challenges arise on site, our teams can respond immediately without the delays associated with external contractor coordination. This responsiveness is particularly valuable in retail environments where project delays can have immediate commercial consequences, enabling us to maintain trading schedules and minimize revenue disruption.
Store Conversion Expertise
Our nationwide infrastructure supports retail refit delivery across the UK through five offices strategically located in Hove, London, Glasgow, Heathrow and Nottingham. This geographic coverage ensures local presence for projects whilst maintaining centralized standards and systems. Our nationwide reach is complemented by established relationships with regional suppliers and logistics networks, enabling efficient resource deployment regardless of project location.
Store conversion represents a particular area of expertise, where our experience in transforming retail spaces for new operators delivers exceptional value. Our conversion capabilities encompass everything from basic rebranding exercises to comprehensive space reconfiguration involving structural modifications, new services installations and complete fit-out programmes. The complexity of store conversions requires deep understanding of building regulations, planning requirements and operational constraints, expertise we have developed through extensive conversion programmes across multiple retail sectors.
SHEQ and Compliance Excellence
Safety, Health, Environment and Quality (SHEQ) excellence forms the foundation of our retail refit operations. Our comprehensive SHEQ framework is built into every aspect of project delivery, supported by dedicated in-house SHEQ managers who ensure compliance with all regulatory requirements whilst maintaining exceptional safety standards. Our risk management strategy combines proactive hazard identification with robust control measures, creating safe working environments that protect both our teams and retail colleagues.
Our SHEQ commitment extends beyond compliance to encompass our 2030 Corporate Social Responsibility strategy, aligned with UN Sustainable Development Goals. This comprehensive approach ensures retail refit projects contribute positively to environmental sustainability whilst delivering exceptional project outcomes. Quality management systems ensure consistent delivery standards across all projects, with continuous monitoring and improvement processes that drive operational excellence and client satisfaction.
TURNKEY SERVICES
Expert services delivered on a standalone basis or as integrated turnkey solutions design specifically for your project.
